My Hero Card LLC Privacy Policy
My Hero Card LLC ("My Hero Card LLC") respects the privacy of our on-line visitors and recognizes the importance of providing a secure environment for them. We have adopted an On-line Privacy Policy that guides how we collect, store, and use the information you provide us. This Privacy Policy details how My Hero Card LLC safeguards the privacy of its on-line visitors. Please note that when you link to other sites from any of the My Hero Card LLC websites listed below, the My Hero Card LLC Privacy Policy does not apply to, and cannot control the activities on, those other sites. Also, this Privacy Policy may change from time to time, so please check back periodically to ensure that you are aware of any changes.
This Privacy Policy will tell you:
What personal information we may collect
What other types of information we collect
How your personal information may be used
Who is collecting your information
What choices you have regarding the collection, use, and distribution of your personal information
Whether we collect information from children
What cookies are and how we use them
What are Internet protocol addresses
What to do if you want to correct or review your personal information
How secure your personal information is
What to do if you have a question or complaint
If you have any questions, complaints, or comments regarding our privacy policy statement or polices, please contact the Privacy Policy Administrator at info@myherocard.com. This Privacy Policy currently applies to the following web sites operated by My Hero Card LLC: www.MyHeroCard.com My Hero Card LLC may also own other domain names that point to the websites listed above. In addition, we may add new sites from time-to-time, which may or may not be listed.
What personal information is collected?
My Hero Card LLC only collects personal information on a voluntary basis. If an on-line visitor submits information to My Hero Card LLC, it will usually take the form of either: (1) the purchase of goods or services through our on-line stores, (2) product registration or registration for on-line customer relations, (3) requests for service, sales or support, (4) message boards, (5) warranty registrations, (6) contest registrations, (7) a consumer complaint, and/or (8) surveys. Personal information collected may include your name, home and/or work address, phone number, fax number, e-mail address, age, gender, and/or birth date. We do not require this information to gain access to our sites, however, you will not be able to access certain areas that require registration or receive materials, such as newsletters, unless such information is provided. Visitors purchasing products or services through our on-line stores will be required to provide additional information such as a valid credit card number and expiration date.
What other types of information may we collect?
Your web browser or client software may transmit certain geographic information or information regarding the capabilities of your computer to My Hero Card LLC. My Hero Card LLC may use this information to generate aggregate statistics about our user community. This information is never linked to you, or your household, in any way.
How do we use your personal information?
The personal information you provide My Hero Card LLC will allow us to fulfill your product or service order; alert you of new products, features, or enhancements; and/or notify you of upgrade opportunities, contests, or special events. We may also provide your personal information to our affiliates, or other companies or organizations that offer products that may be of interest to you. My Hero Card LLC may enhance or merge the personal information collected at an My Hero Card LLC site with data collected from third parties. Lastly, we may use your personal information for internal marketing, profiling, or demographic purposes, so we can adapt our products and services to better suit your needs. We do this to better understand and serve our customers.
Who is collecting your information?
When you are asked for information while on a My Hero Card LLC, you are sharing that information only with My Hero Card LLC unless specifically stated otherwise. Some services, however, are provided in conjunction with partner companies. If another company other than My Hero Card LLC is collecting your personal information, you will be notified at the time the information is collected. If you do not want your information shared, you can choose not to allow the transfer of information by not using that particular service or by not providing any information at that time. Please be aware that advertisers or websites with links to our sites may collect personal information about you. Remember, the My Hero Card LLC Privacy Policy does not apply to, and cannot control the activities of, those other advertisers or websites.
With whom may my personal information be shared?
As a general rule, My Hero Card LLC will not disclose any of your personal information except when we have your permission. However, we may need to disclose your personal information to third party vendors to fulfill orders or to process mailings. In special circumstances, we may also disclose such information if there is a violation of our Terms of Service or Use Agreements or if we have a good faith belief that the law requires it. My Hero Card LLC sites also have message boards and/or chat areas, where users can exchange ideas and communicate with one another. When posting to a message board or chat area, please be aware that the information is being made publicly available on-line.
What choices do I have regarding the collection, use, and distribution of my personal information?
My Hero Card LLC allows you to control the way that we use personal identifying information that we might obtain. In fact, many of the "mailings" My Hero Card LLC may send you, such as newsletters, have procedures within them to cancel the receipt of any future mailings. If at any time you wish to opt-out of: (1) providing us your personal information, (2) having your personal information shared with third parties, and/or (3) receiving information (via email or postal mail) about new products, services, or promotions, you can do so. Visit your member control panel on our website to select your opt-out options, e-mail us at info@myherocard.com, or write to My Hero Card LLC Privacy / Opt-Out at: 397 Parliament Rd, Martinez, GA, 30907. Please indicate in your request your user name (password is neither necessary nor recommended) and what publications or services you no longer wish to receive so that we may better address your needs.
What about children?
Children Under 13 Once a child states that their age is under 13, we do not collect or store any personally identifiable information such as name, address, or email address. Note to Parents :
We recognize a special obligation to protect personal information obtained from young children. We urge parents to instruct their children to never give out their real names, addresses, or phone numbers, without permission, when on-line. No information should be submitted to My Hero Card LLC by children 12 and under. Children under the age of 17 and over the age of 12 should encourage their parents to review this policy and to contact us if they would like to evoke our opt-out policy or to raise any concerns.
What are cookies and how do you use them?
Cookies are a feature of your Web browser that allows Web sites to transfer bits of information to your computer for record-keeping purposes. A cookie stored on your computer can be used to "remember" things like your password, or that you have already registered. This allows us to speed up your future activities, saving the time you would normally spend entering information such as your password or registration. In addition, My Hero Card LLC may use cookies to retrieve user information for promotional or marketing purposes.
What are Internet protocol addresses?
An Internet protocol ("IP") address is the unique number assigned to your server or Internet Service Provider ("ISP"). My Hero Card LLC may track such IP addresses for system administration, to report aggregate information, or to prevent our servers from being abused.
What do I do if I want to correct or review my personal information?
If for any reason you are concerned with the way we are using your personal information, or would like to correct or request that we cease from using such personal information, please visit your member control panel on our website, where you can change your information, or contact My Hero Card LLC Privacy On-line at: 397 Parliament Rd, Martinez, GA, 30907. You can also contact us by e-mailing info@myherocard.com.
How secure is my personal information?
My Hero Card LLC has taken steps to assure that all information collected will remain secure and in its original form, i.e. free from any alteration. As such, access to all personal information is strictly controlled. When credit card information is transmitted, for example, we use industry standard, SSL (secure lock layer) encryption. In addition, we will take reasonable steps to assure that third parties to whom we transfer any data will provide sufficient protection of personal information.
What if I have a question or complaint?
If you have any questions or wish to file a complaint, please feel free to e-mail us at info@myherocard.com or send a letter addressed to My Hero Card LLC Privacy Policy, 397 Parliament Rd, Martinez, GA, 30907.
By using the My Hero Card LLC Web sites listed herein, you signify your assent to the My Hero Card LLC Privacy Policy. If you do not agree to this policy, please do not use these sites.